Returns & Refunds
- We want you to be completely satisfied with every transaction you make with Licensesg.com This is a digital product, so you cannot return it once it has been shipped.
- As long as the product has not been delivered, cancellation and refund are possible at any time, even after the expiration of the 14 days.
- Other reasons for return may be faulty products such as invalid or already redeemed games or software keys. This must be reported to Licensesg.com within 14 days after receiving the delivery by e-mail to: info@licensesg.com. The license may ask customers to provide evidence for reported problems.
- will refuse to refund payments when game keys are reported as being redeemed already after the given time of 14 days after the delivery.
- We can refuse the repayment until we have validated the goods have been found to be in faultless condition; for game or software keys this means that they have not been redeemed.
For full refund:
If the game or software key cannot be redeemed as usual. Partial refund only happens:
When a customer bought ≥2 games in one order, and if he asks refund for one of the games in this order, he will get partial refund of this order.